FAQ's

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Q: What is an IMAGIO Glass backsplash?

A: IMAGIO glass backsplashes are a durable design solution for kitchens. They are made of high-quality tempered glass and are custom printed with your choice of design. They also serve as a healthy alternative to traditional tile and grout backsplashes.

Q: How are IMAGIO Glass backsplashes installed?

A: Installation is typically completed by a glass professional. The StoveSplash by IMAGIO is a DIY backsplash option that is easily installed by homeowners.

Q: Can IMAGIO Glass backsplashes be customized?

A: Yes, in addition to our color matching service, IMAGIO’s, print-to-glass technology allows complete customization of your glass. This means customers can personalize their backsplashes to match their design preferences or choose one of our many design options with alterations.

Q: Are IMAGIO Glass backsplashes easy to clean?

A: Yes, the non-porous surface of solid glass makes it easy to clean. Regular cleaning with a soft Norwex cloth and water is sufficient to maintain its appearance.

Q: What else does IMAGIO Glass offer?

A: IMAGIO offers a wide range of architectural glass products. Using our print-to-glass technology, our most popular are:

· Backsplashes

· Shower Walls

· Fireplace Surrounds

· StoveSplashes

· Art

· Cabinets

· Powder Room Backsplashes

· BarSplashes

· Designer Windows

· Accent Walls

· Commercial Applications such as signage, white boards and more.

Q: What is the advantage of choosing solid glass shower walls from IMAGIO?

A: IMAGIO solid glass shower walls provide a seamless and modern look to bathrooms. They are easy to clean, resistant to mold and mildew, and offer an updated alternative to traditional tile walls.

Q: Can IMAGIO Glass shower walls be customized for specific dimensions?

A: Yes, IMAGIO provides customization options for solid glass shower walls to fit specific dimensions and design preferences. Custom sizes and shapes can be accommodated.

Q: Are IMAGIO Glass shower walls safe?

A: Yes, IMAGIO uses tempered glass for its shower walls, which is a safety glass that is significantly stronger than regular glass.

Q: How do I maintain and clean IMAGIO Glass shower walls?

A: Regular cleaning with a mild, non-abrasive cleaner is recommended. Avoid using abrasive materials or harsh chemicals to prevent damage to the glass surface.

Q: Can IMAGIO Glass backsplashes and shower walls be used in commercial settings?

A: Yes, IMAGIO products are suitable for both residential and commercial applications. The durable and customizable nature of solid glass makes it versatile for various design needs.

Q: What warranty does IMAGIO offer for its glass products?

A: IMAGIO provides a warranty on its products, call 888-998-0010 for more information.

Q. How thick is the glass used for a backsplash?

A. IMAGIO solid glass backsplashes are 1/4" thick, ultra-clear tempered glass.

Q. Will the glass withstand high heat?

A. Yes, up to approximately 740 degrees.

Q. Are the edges of the glass finished?

A. Yes, all edges are polished, leaving a seamless transition.

Q. Is the design imaged directly to the glass or is it a film?

A. All our glass is digitally imaged directly to the 2nd surface (or backside) to create depth and maximize the resolution.

Q. What type of glass do you use?

A. Ultra-clear, tempered glass for maximum resolution of color, clarity, and durability.

Q. Does IMAGIO measure and install?

A. IMAGIO does measure and install for our customers. We have a network of installers that service most regions in the continental United States.

Q. What is the largest piece of glass that can be imaged without seams?

A. 10 ft. x 5 ft.

Q. What is your service area?

A. IMAGIO services the continental United States.

Q. What if I can’t find a design I like?

A. Our designers can assist you in creating the custom design of your dreams.

Q. How are outlet plates handled?

A. Cutouts are made in the glass for outlets. Standard outlet covers can be used or your design can be imaged onto glass outlet plates. IMAGIO always recommends moving your outlets and mount them to the bottom of your cabinets when it is convenient such as in a remodel.

Q. Can a customer use their own artwork?

A. Yes, IMAGIO can use files supplied by customers. There are limitations on how some types of files scale. For this reason, we always ask that you send us the file so we can test it first. You can reach us through email, info@imagioglass.com or call 888-998-0010 for more information.

Q. Do you use high maintenance grout products?

A. No, we do NOT use ANY Grout.   Grout is OUT!