FAQ's

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Q. Is IMAGIO glass tempered?    

A. Yes, we use durable tempered glass.

Q. How thick is the glass used for a backsplash?

A. IMAGIO solid glass backsplashes are 1/4" thick, ultra-clear tempered glass. 

Q. Will the glass withstand high heat? 

A.  Yes, up to approximately 750 degrees.

Q. Are the edges of the glass finished?

A. Yes, all edges are polished, leaving a polished seamless appearance. 

Q. Is the design imaged directly to the glass or is it a film?

A. All our glass is digitally imaged directly to the 2nd surface (or backside) to create depth and maximize the resolution. 

Q. What type of glass do you use?

A. Ultra-clear, low iron tempered glass for maximum color, clarity, and durability. 

Q. Do you measure and install?

A. Yes.

Q. What is the largest piece of glass that can be imaged without seams?

A. 8 ft. x 4 ft. 

Q. How do you clean the glass?

A. Standard glass cleaner. 

Q. Is there a warranty on the glass?

A.  Yes, call 888-998-0010 for more information.

Q. What is your service area? 

A.  The 48 contiguous United States.

Q.  What if I can’t find a design I like? 

A. Our designers can assist in creating a custom design.

Q.  What adhesive does IMAGIO use when installing a backsplash?

A.  Clear silicone. 

Q.   How are outlets handled? 

A.  Cutouts are made in the glass. Standard outlet covers can be used or your design can be imaged on glass outlet covers. It is recommended that  outlets be moved from the backsplash area to the area under the cabinetry. 

Q.  Can a customer use their own artwork? 

A.  Yes, call 888-998-0010 for more information.